Account & billing

This section covers how Tadbir subscriptions work for your organization: plans, add-ons, trials, invoices, and cancellation.

Billing is handled securely through Stripe. Card details are entered in Stripe’s hosted flows — Tadbir never stores full card numbers.

At a glance

Topic	Guide
Monthly, yearly, or one-shot payment	Plans and payment options
Enable or remove add-on modules	Add or remove add-ons
What happens when the free trial ends	Trial expiry
Download invoices / update payment method	Invoices and Stripe portal
Stop paying / close the subscription	Cancel your subscription

Who can manage billing

Only tenant Admin (or Super Admin) users can change the plan, add-ons, or open the Stripe customer portal. They also activate tills and download their licences: see Your tills.

Countries and VAT

Signup is open to every country. Prices exclude VAT. In the EU, you pay by card and Stripe works out the VAT from your billing address and VAT number. Outside the EU, you can pay by card or on invoice, and no French VAT applies. To run Tadbir on your own server, see self-hosting.