HR overview

HR manages the people who work for your organization: Collaborators, skills, working hours, teams, leave, and timesheets. Field Service uses this data when assigning Technicians.

Common tasks

• Collaborators and skills
• Teams, leave, and timesheets
• Expenses

Key terms

Term	Meaning
Collaborator	Employee or contractor of your organization
Technician	Collaborator who executes Work Orders
Planner	Role that schedules and dispatches field work