First login

After you confirm your email (or accept an invitation), you can sign in to Tadbir.

Sign in

1. Go to the Tadbir web app login page.
2. Enter your email and the password set through the setup/invitation email.
3. On your own phone or computer, tick Remember me to stay signed in when you close and reopen Tadbir. Leave it unticked on a shared device.
4. Complete any multi-factor or security prompt your organization requires.
5. You land on the home screen for your tenant.

Complete your profile

On first login, review your user profile:

1. Open Profile (usually from the account menu in the top bar).
2. Check your display name, language preference, and contact details.
3. Save changes.

Language and formatting preferences help when your team works across Europe and Tunisia.

Orient yourself in the app

Area	What it is for
Main navigation	Modules your tenant has enabled (CRM, Field Service, Finance, …)
Notifications	In-app alerts for assignments, invoices, approvals, and more
Admin / settings	Organization details, module entitlements, billing (admin roles)
Data import	Bring data from your previous software (admin roles) — see Import your data
Help & support	Ask the Tadbir team for help (Tadbir Cloud) — see Help and support

Modules you have not licensed stay hidden from the menu. Enable them under account settings when you are ready — see Choose add-on modules.

If you were invited

If an administrator invited you:

1. Open the invitation email and click the link.
2. Set your password and activate the account.
3. Sign in. Your role (for example Planner, Technician, Accounting, or Admin) controls what you can see and change.

Ask your admin if you need a different role — see Invite users and assign roles.

Install, updates, and offline use

Tadbir can be installed like an app on phones, tablets, and computers:

• Android / Chrome / Edge: open Tadbir, then use the browser menu's Install app (or Add to Home screen).
• iPhone / iPad (Safari): tap Share → Add to Home Screen.

The installed app opens in its own window. Without Remember me, you sign in again after about 30 minutes of inactivity and at least once a day. With it, you stay signed in for up to 14 days, as long as you open the app at least every 3 days. Open the app online first and allow its static assets to finish downloading. Later offline visits can load the app shell, but sign-in, business data, downloads, and saving changes still require a connection. Changes are not queued for later synchronization. If the app cannot reach the server within 20 seconds at startup, it shows a can't reach the server screen with Retry, and reloads by itself when the connection comes back.

When Tadbir offers an update, save your work before accepting the refresh. You can dismiss the prompt and refresh later.