Backups and replacing a till

A backup holds everything on the till: sales, closings, products, photos and settings. It is encrypted: only your recovery code opens it.

Set up backups

1. Open Owner › Data › Backups and choose Set up backups.
2. The till shows a Recovery code once only. Write it down and keep it away from the till.
3. Plug a USB stick into the till and tap it in the list. Tap Refresh if it does not show. The till's own disk is never offered.

The till then backs up every 5 minutes when something changed, and when you choose Back up now.

Where	How
USB stick	Each backup is written whole, then the oldest is removed. Set how many to keep
Back office	On a connected till, each backup also goes to Tadbir
Download	Saves a copy anywhere, for example on another computer

The top of the page says in colour whether your data is backed up, a backup is overdue, or the last one failed. The selling screen also warns when a backup is overdue: check the USB stick.

The page lists this till's backups on the stick, newest first. Copy saves one elsewhere.

Change the recovery code

Choose Change the code. Backups already made still open with the old code; new backups need the new one. Keep both until the old backups are gone.

Replace a till

Use this when the till PC is replaced or broken.

Standalone till

1. Install the till on the new PC. Its setup screen shows a new Till code.
2. In Tadbir, open Admin → Billing → Your tills and choose Replace a till (new PC). Pick the till it replaces, type the new code, and download the new licence.
3. On the new till, choose Replacing a till? Restore a backup instead.
4. Give the backup file (.tbk), the recovery code, the code of the till it replaces and the new licence, then choose Restore.

Connected till

Choose Restore from the server on the same screen: the new till takes the last backup Tadbir holds.

The new till continues from the last backup. The time between that backup and the restore is recorded as missing; it is never filled in. If a restore fails, nothing is changed.

After a restore in a country with a State fiscal module, the till must be commissioned again. See Fiscal rules by country.