Contracts and price lists

Create and activate a contract

1. Open Sales → Contracts.
2. Click Create.
3. Select Customer, contract type (recurring, fixed price, time & materials), start date, billing cycle (monthly / quarterly / annual), billing day, currency, and renewal type.
4. Add line items. The contract value is calculated from those lines.
5. Save as Draft, then Activate when ready to bill.

Activation requires an active customer. An overlapping Active or Suspended contract of the same type for that customer blocks activation; different contract types may overlap. Auto-renewing contracts count as open-ended for this check.

After activation, Finance can generate Invoices on the billing schedule.

Lifecycle actions

From an active contract you can typically:

• Suspend / Resume — pauses or restarts recurring billing
• Terminate or Cancel — stops the schedule. Terminating during an already billed period can create a draft credit note for the unused portion, subject to invoice eligibility; Accounting must review and issue it.
• Rely on auto-renew when configured, so the end date rolls forward by one billing period

Manage price lists

1. Open Sales → Price lists.
2. Create a list for a customer or segment, with a validity window.
3. Add product prices.
4. Save. Quotations and orders resolve prices from the right list when your pricing rules apply.

Keep validity dates accurate so expired prices are not used on new quotes.